I have an iPod nano (less than a year) that has always had problems with the headset connection causing discoloration and eventually causing static and lack of continuity where I eventually have to have the headset replaced (so far ATT has exchanged my headset since it is the headset I use with my iPhone). However, now the headset is frozen in the jack and when I pull out the plug I noticed it is covered in a white powered substance - which I am assuming is battery corrosion. Since I received this as a gift (from a non-apple retail store), I would like to exchange/return this product - but don't want to receive another faulty product. Is this possible?
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