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Tuesday, January 8, 2013

MBP13 Battery Tabs Material Failure causing Ram Loss


Hello,


We are a school with over 600 Macbook Pro 13".


There is a material failure with the screw tabs of the Main battery in that they are not strong enough to hold the battery and they disintegrate and crack.


The battery is loose once the tabs have broken and this causes the battery to slide around inside the MacBook which dislodges the top Ram module, this then shuts down the macbook and the user only has a dead macbook which reports Ram Error.



The tabs on all 600 Macbooks are broken. What can be done ?.



Best regards,


Benjamin




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